FAQ

A company with
handshake quality

How can I pay?

You can pay by SEPA bank transfer or in cash.

How do I handle a warranty claim?

Please follow the enclosed protocol for handling warranty claims.

How long does the delivery take?

The delivery time is usually 2-5 working days, depending on the distance.

Where is the repair center located?

Our repair center is located in Koh Samui.

How long is the waiting time for a replacement device?

We guarantee that you will receive a replacement device within 48 hours.