§1 Applicability to Entrepreneurs and Definitions

(1) The following General Terms and Conditions apply to all deliveries between us and a consumer in their version valid at the time of the order.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither for commercial nor for independent professional activities (§ 13 BGB).

§2 Conclusion of Contract, Storage of Contract Text

(1) The following regulations regarding the conclusion of the contract apply to orders via our online shop.

(2) In the case of contract conclusion, the contract is concluded with

concluded.

(3) The presentation of goods in our online shop does not constitute a legally binding offer from us but is only a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer makes a binding offer to conclude a purchase contract.

Acceptance of the offer occurs in writing or in text form or by sending the ordered goods within one week. If the deadline expires without success, the offer is considered rejected.

(4) Upon receipt of an order in our online shop, the following regulations apply: The consumer makes a binding offer by successfully completing the ordering process provided in our online shop.

The order is placed in the following steps:

The consumer can return to the webpage where the customer’s details are recorded and correct input errors by using the "Back" button contained in the internet browser they are using, or by closing the internet browser to cancel the ordering process before sending the order bindingly. We confirm receipt of the order immediately by an automatically generated email (order confirmation). This does not yet constitute acceptance of the offer. Acceptance of the offer occurs in writing, in text form, or by sending the ordered goods within one week.

(5) Storage of the contract text for orders via our online shop: We will send you the order data and our terms and conditions by email. You can also view the terms and conditions at any time at solarkohsamui.com. For security reasons, your order data is no longer accessible via the internet.

§3 Prices, Shipping Costs, Payment, Due Date

(1) The prices stated include statutory VAT and other price components. Any shipping costs are additional.

(2) The consumer has the option of payment by SEPA transfer or in cash.

§4 Delivery

(1) Unless stated otherwise clearly in the product description, all items offered by us are ready for dispatch immediately. Delivery will take place no later than within 5 working days. The delivery period starts, in the case of advance payment, on the day after the payment order to the bank instructed with the transfer and for all other payment methods on the day after the conclusion of the contract. If the deadline falls on a Saturday, Sunday, or public holiday at the delivery location, the deadline ends on the next working day.

(2) The risk of accidental loss and accidental deterioration of the sold item also passes to the buyer only upon delivery of the item to the buyer in the case of a dispatch sale.

§5 Retention of Title

We retain ownership of the goods until full payment of the purchase price has been made.

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§6 Right of Withdrawal for Consumers

Right of Withdrawal for Consumers

Consumers have a right of withdrawal according to the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither for commercial nor for independent professional activities:

Withdrawal Instructions

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without providing any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.

To exercise your right of withdrawal, you must inform us

by means of a clear statement (e.g., a letter sent by post, fax, or email) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but it is not obligatory.

Consequences of Withdrawal

If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (except for the additional costs arising from choosing a type of delivery other than the least expensive standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we receive the notice of your withdrawal from this contract. For this reimbursement, we will use the same means of payment that you used for the initial transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this reimbursement.

We may withhold reimbursement until we have received the goods back or until you have provided proof that you have sent back the goods, whichever is earlier.

You must return the goods without undue delay and in any event no later than fourteen days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

End of Withdrawal Instructions

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§7 Withdrawal Form

Model Withdrawal Form

(If you wish to withdraw from the contract, please fill out this form and send it back.)

(*) Delete as appropriate.

§8 Warranty

The statutory warranty regulations apply.

§9 Contract Language

The contract language is exclusively English.